TRAVEL:01 — Availability
Availability for dates.
Set your typical availability windows or peak/off-peak rules per property or tour. ReplyMagic gives a real first answer and routes confirmed-date requests to your booking engine.
For travel & hospitality
Answer guests in their language. While you sleep.
ReplyMagic handles the availability, policy, and location questions that fill travel DMs — in 100+ languages, in your brand voice — and routes booking-ready guests straight to your reservations system.
Why travel DMs are different
Your guests are in different time zones. And different languages.
A potential guest in Tokyo asks about pet-friendliness at 3am your time. By the time you reply 7 hours later, they've booked elsewhere. ReplyMagic answers the routine 80% in real time — in the guest's language — and saves the judgment calls for you.
- ✓ Multi-language auto-detect across 100+ languages
- ✓ Per-property or per-tour context (policies, transport, what's included)
- ✓ Cancellation window stated plainly, exceptions routed to you
- ✓ Booking link or reservation form delivered in DM with the right context
- ✓ Voice profile that matches your brand — boutique, adventure, luxury, family
- ✓ Complaints and damage claims always escalated to a human
Common questions ReplyMagic handles
Six recurring travel DM questions.
TRAVEL:02 — Policy
Pet-friendly, breakfast, kids.
The 12 policy questions every B&B and tour gets, answered from what you set: pet rules, breakfast inclusion, kid-friendly age range, smoking, parties, late check-in.
TRAVEL:03 — Location
Location & transport.
“How far from the airport?” “Is there a shuttle?” “Walk to town?” Set distances and transport once. Real answers in DM, not “check our website.”
TRAVEL:04 — Cancellation
Cancellation & refund policy.
Share your cancellation window in plain language, route disputed cancellations to you. The bot doesn't make exceptions — that's your call.
TRAVEL:05 — Tours
Tour specifics.
Per tour or itinerary: difficulty level, what's included, what to bring, group size, language of guide. Each post can have its own tour context.
TRAVEL:06 — Multi-language
100+ languages, auto-detect.
Travel inquiries come from everywhere. ReplyMagic detects the language of the comment and replies in kind, in your tone — without you setting up parallel flows.
A real scenario
Boutique B&B. Reel of the breakfast garden goes viral.
By Friday the reel has 220k views and your DMs have 131 inquiries — half in English, the rest split between French, Italian, Spanish, German, Korean, and Mandarin. Forty-two ask about availability for specific weekends. Thirty ask if breakfast is included. Twenty ask if dogs are okay. Eighteen want to know how to get from the airport.
ReplyMagic answers in each guest's language with your warm, slightly-formal voice. Booking-ready guests get your direct booking link. Eight specific date requests with budget context and four pet-with-special-needs questions get flagged for you to handle personally.
You spend Saturday morning closing twelve qualified bookings — instead of triaging 131 cold messages.
FAQ
Travel & hospitality questions.
Can it actually take a booking? +
It sends prospects to your existing booking engine (Airbnb, Booking.com link, your direct booking page, GetYourGuide, Viator) and answers the questions that usually stop people from converting. We don't write reservations directly.
What about pricing — does it share rates? +
If you set a starting-from rate per post or per season, yes. If you prefer to keep pricing dynamic, set pricing as refer-to-you and the bot will say “rates vary by season — let me get you specifics” and ping you.
Can it answer in the guest's language? +
Yes — multi-language auto-detect handles 100+ languages. A French guest gets a French reply, a Korean guest gets a Korean reply, your tone is preserved across both. Especially valuable for boutique hotels and tour operators.
I run a small B&B — is this overkill? +
No. Solo operators are a sweet spot: you're the entire customer-service team and you're trying to also run the business. Starter is $29/mo and handles up to 1,500 replies — plenty for a one or two property B&B.
What about complaint or refund DMs? +
Set complaints, refund disputes, and damage claims as always-refer-to-you. ReplyMagic acknowledges warmly and notifies you with the conversation context. You handle anything that needs judgment.